Return & Refund Policy

Thank you for shopping at OU Prep Hub.

All our products are digital books, provided through Google Drive view-only access.

📦 Delivery Time

• Access is usually given within 5 minutes after a successful payment.
• If you do not receive access within 5 minutes, please contact us for quick manual help.

❌ No Returns or Refunds

• We do not offer refunds or returns after purchase.
• Since access to the material is digital and instantly delivered, all sales are final.
• We recommend checking product details carefully before placing your order.

⚠️ Email Accuracy

• Please make sure to enter your correct Google email address at checkout.
• You can also use the “Login with Google” button to avoid errors.
• If a wrong email is entered, delivery may fail or go to the wrong person.
  We are not responsible for incorrect email entries.

🛠 Need Help?

If there’s any issue accessing your book:

📩 Email: ouprephub@gmail.com
📲 WhatsApp: 6281132877

We aim to respond within 24 hours.